Privacy Policy

PRIVACY POLICY

Rock Solid Resources Car Rentals Ltd (RSR) is a Car Hire company, which provides car hire services to its clients. We must process personal data (including sensitive personal data) so that we can provide these services – in doing so, RSR acts as a data controller.

You may give your personal details to RSR directly, by completing a registration form, in person or via our website.

  1. COLLECTION AND USE OF PERSONAL DATA

a. Purpose of processing and legal basis

Rock Solid Resources Car Rentals Ltd (RSR) will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing car hire services.

In some cases we may be required to use your data for investigation, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audit to demonstrate our compliance with certain industry standards.

The legal bases for these services to you:

  • legitimate interest
  • Your consent
  • To comply with legal obligation
  • To fulfil a contractual obligation

b.Legitimate interest

RSR must have a legitimate reason to process your data you have provided as long as it is reasonable and does not go against what you would expect from us. RSR legitimate interest to process your personal data are as follows:

  • Providing Car Hire services to the individual.
  • Managing our database
  • Contacting the individual to seek their consent where we need it.
  • Processing personal data to third parties for audit purposes.

c. Recipient/s of data

RSR will process your personal data with the following recipients:

  • Other third parties who carry our audits to ensure that we run our business correctly
  • Our insurers
  • Our legal adviser
  • Social networks
  • Our It providers
  • Companies House
  • Government, law enforcement agencies and other regulator e.g. the Police,

d. Statutory/contractual requirement

Where your personal data is required by law and /or a contractual requirement. You are obliged to provide the personal data

  1. DATA RETENTION

RSR will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time.

Where RSR has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy of 6 years and 1 month after one year from (a) the date of registration or (b) after the date on which we last provided you with Car Hire services. Upon expiry of that period we will destroy your personal and sensitive personal data.

  1.  YOUR RIGHTS

Please be aware that you have the following data protection rights:· The right to be informed about the personal data RSR processes on you;

  • The right of access to the personal data RSR processes on you;
  • The right to rectification of our personal data;
  • The right to erase your personal data in certain circumstances;
  • The right to restrict processing of your personal data;
  • The right to object to the processing of your personal data that was based on a public or legitimate interest’
  • The right to withdraw consent at any time.

Where you have consented to RSR processing your personal and sensitive personal data you have the right to withdraw that consent at any time by contacting Stephanie Drysdale, Managing Director at s.drysdale@rocksolidr.com or 02031379601

RSR may still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.

You can also contact us using the above details if you want to access your personal data or exercise any of the other rights listed above.

  1.  COMPLANINTS OR QUERIES

If you wish to complain about any of the procedures set out in this privacy notice please contact Stephanie Drysdale, Managing Director on 02031379601 or s.drysdale@rocksolidr.com

Any changes we may make to our policy in the future will be updated on the website.

CONTACT
Head office
Yorke Hill
LaClery
St Lucia
admin@rocksolidr.com
02031379601